Most Popular FAQs

1. How long does my order take to process?

All orders are processed within 48 business hours. This is the time before your order is shipped. Delays might occur during promotions.

2. How long does shipping take?

Per USPS.com, Priority Shipping times are 1-4 business days.

We use USPS Priority Mail shipping for all US orders unless a different shipping method is selected at checkout. 

Please note the USPS may experience delays and does not guarantee the aforementioned turn-around time.

    Shipping times depend on which shipping method is selected at checkout and the shipping destination.

    Currently, we do not offer international shipping.

    3. How much does shipping cost?

    US orders that are under $20 have a $4.99 shipping charge.

    US orders that are $20 and over include free shipping.

    Currently, we do not offer international shipping.

    4. What is your return policy?

    We offer a 30-day no questions asked and no cost to you return policy. Click here to contact us.

    5. How do I clean my silicone stacker?

    IF YOUR CHILD CHEWS ON THE STACKER, THEN WE RECOMMEND CLEANING BEFORE EACH USE.

    All of our silicone stackers can be cleaned in three different ways:

    1. With warm water and mild dish soap
    2. In the dishwasher on the top-rack only
    3. They can be boiled for 3 minutes to fully disinfect them

    ALLOW THE STACKER TO COOL DOWN BEFORE GIVING IT TO YOUR CHILD. 

    AVOID PLACING STACKERS IN STERILIZERS AS THIS MAY AFFECT THE INTEGRITY OF THE PRODUCT.